Terms of Use
The rules for visiting and using our website.
Last updated: September 15, 2026
Acceptance of these terms
The website is operated for LUMINSTEAD™ by Shenzhen Naolengmiao Digital Technology Co., Ltd.. If you do not agree to these Terms of Use, please do not use the website. Separate Terms and Conditions may apply to purchases and orders.
Permitted use
You may use the website for lawful personal shopping, product research, order management, and communication with customer care. You are responsible for the accuracy of information you submit and for protecting any account credentials.
Website content
Text, photographs, graphics, logos, product information, layout, and other website materials are owned by LUMINSTEAD™, its operator, licensors, or content providers and may be protected by intellectual property laws. Limited personal use does not transfer any ownership rights.
Prohibited conduct
You must not:
- Use the website for unlawful, fraudulent, or abusive activity
- Interfere with security, availability, or normal website operation
- Introduce malicious code or attempt unauthorized access
- Scrape, copy, reproduce, or commercially exploit content without permission
- Misrepresent your identity or submit false order or contact information
Website availability
We aim to keep the website accurate and available, but access may occasionally be interrupted by maintenance, technical issues, service-provider outages, or events outside our reasonable control. We may update, suspend, or discontinue parts of the website when reasonably necessary.
Third-party services and links
The website may rely on or link to third-party services such as payment providers, shipping services, social platforms, or external sites. Their own terms and privacy practices apply to services they control.
Changes to these terms
We may revise these Terms of Use from time to time. The version published on this page applies from its stated effective date, subject to applicable law.
Need a hand?
Contact the LUMINSTEAD™ customer care team and include your order number when applicable.